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Putnam Independent Living Services is a consumer controlled, nonresidential center for independent living providing information and advocacy to persons with disabilities, their families, and individuals or agencies serving them. Our services are provided through a self-help model. We are located in Brewster, New York.

POSITION: Administrative Assistant
POSTED: July 26, 2018
SALARY: Full-time, $15.00 – 17.00 per hour depending on skill-set
REPORTS TO:Office Manager
LOCATION: Putnam Independent Living Services, Route 22, Brewster, NY

RESPONSIBILITIES:
1. Answers and directs all incoming telephone calls and visitors to appropriate staff.
2. Conducts telephone interviews on all new callers to assess needs and engage consumers in programs and services.
3. Enters consumer information accurately on database (CIL Suite) and assigns to appropriate staff. Provides support/training to staff on consumer database, computers, phones, and other office technology.
4. Operates and maintains a variety of office machines such as fax, copier, and postage machine. Maintains adequate office supplies.
5. Assists staff members with general clerical functions such as creating flyers, copying, compiling materials, packets and mailings.
6. Ensures a professional and well-maintained office environment
7. Collaborate with external vendors.
8. Excellent “can do” attitude.
9. Experience in fast paced office/administrative environment.
10. Other duties as assigned by Supervisor or Executive Director.

QUALIFICATIONS:
High school diploma plus 2 years of experience in an administrative position. College degree a plus. Excellent written and interpersonal communication skills. Organized and focused on accuracy. Ability to type. Basic numerical skills for tallying. Technologically oriented, knowledge of Word, Excel, Outlook and Office 365. Problem solving skills, dependability and willingness to be self-directed at work. Bi-lingual (English & Spanish) a plus. Emphasis is placed on personal suitability to the organization.

Email resume and cover letter to: A resume without a cover letter will not be considered.
Linda Straubinger, E-mail: employment@wilc.org

Persons with disabilities, women, and minority individuals strongly encouraged to apply.

WILC is a consumer controlled, nonresidential center for independent living, which provides information and advocacy to persons with disabilities. In addition, WILC operates a Waiver Services Program (seven counties). The goal of this Program is to develop home and community based services and supports needed by individuals and family members who experience disability so that they can live in the community.

POSITION: Administrative Assistant, to start August 1, 2018

HOURS:  F/T 35 hours per week

SALARY: Low 30’s

LOCATION: Putnam Independent Living Services, Brewster, NY

RESPONSIBILITIES:

1. Conduct all phone screenings for the Waiver
2. Research, distribute and refer resources and community services available to non-waiver participants, waiver applicants and
3. Schedule/create/distribute information/forms regarding all provider
4. Attend regional provider meetings as needed, and track provider attendees
5. Track all DOH waiver documentation such as, service plans, PRI/Screens/UAS, participant enrollment to ensure that all approved providers are within the given DOH timelines outlined in the
6. Mail out all initial enrollment packets to waiver applicants
7. File all DOH waiver documentation as requested by waiver
8. Disburse any new DOH waiver information/survey to all approved providers via e-mail, fax or
9. Establish initial files on all waiver participants and service providers
10. Back up Putnam Independent Living Services front end staff, as
11. Other duties and projects as assigned by Supervisor/Executive

QUALIFICATIONS:

1. Bachelor’s degree required or High School diploma and two years professional experience
2. Excellent communication, interpersonal and organizational
3. Ability to multi-task and handle multiple request from fellow
4. Dependability, approachability and willingness to take initiative and problem

Send or fax resume and cover letter to:

Margaret Nunziato, Director of Waiver Services Fax: (845) 228-7460

• Or e-mail: mnunziato@wilc.org

Posted 7.16.2018

Part-time or Full-time position: $15 – $17 per hour, commensurate with experience

RESPONSIBLITIES:

1. Researches and maintains well-organized, accurate, up-to-date, information on benefits, entitlements and community services.
2. Provides benefits consultation and assists consumers, especially those with mental illness, in obtaining their entitlements.
3. Provides individual advocacy services and/or peer advisement as needed.
4. Empower consumers by exploring options, setting goals and teaching self-advocacy skills.
5. Organizes or facilitates workshops, groups and presentations as needed.
6. Maintains accurate records of services provided.
7. Other duties as assigned by Supervisor or Executive Director.

QUALIFICATIONS:

BA or Associates degree preferred with two years of experience in direct services to people with disabilities or three years of personal and/or professional experience working with people with disabilities. Comprehensive knowledge of State and Federal Entitlement Programs, Disability Rights Legislation and Community Resources preferred. Creative problem solving and good follow-up skills necessary.

Personal experience with mental illness required.

BENEFITS:  Benefits with full time employment

LEVEL OF LANGUAGE PROFICIENCY: English, Conversational Spanish a plus

Office Location: WILC, White Plains, NY

HOW TO APPLY:

Send Cover Letter and Resume by July 20, 2018 to the attention of Evelyn Fernandez at:

employment@wilc.org

Posted 6.25.2018

Job Summary: To serve as the Certified Ombudsman Intake and administrative specialist for the New York State Long Term Care Ombudsman Program, Region 4 (Putnam, Rockland, Westchester).

Reports to :  Ombudsman Program Director, Secondarily to Executive Director

Office Location: WILC, White Plains, NY

DUTIES AND RESPONSIBILITIES:

1. Handles bulk of NYS Long Term Care Ombudsman Program administrative duties.
2. Conducts all phone screenings for the NYS LTCOP.
3. Inputs all Program Activities for program into NYS database (PeerPlace).
4. Visits long term care facilities and conducts Ombudsman responsibilities (investigations, advocacy efforts, Resident/Family Council meetings, etc…).
5. Tracks all NYS LTCOP documentation (mileage, activity reports, cases, etc…).
6. Attends all mandated NYS LTCOP meetings, trainings, and seminar/webinars.
7. Files all NYS LTCOP documentation as requested by Ombudsman staff.
8. Disburses any new Ombudsman program information to all volunteer Ombudsmen via e-mail, fax, or mail.
9. Maintains personnel records for all volunteer Ombudsmen.
10. Assists with all in-service trainings, staff trainings, and volunteer recognition events,
11. Aids volunteer Ombudsmen with cases, documentation, and any other concerns volunteers identify in their assigned facilities.
12. Other duties and projects as assigned by Program Director/Executive Director.

QUALIFICATIONS:

1. Bachelor’s degree preferred.
2. Excellent communication, interpersonal and organizational skills.
3. Ability to multi-task and handle multiple request from fellow staff.
4. Dependability, approachability and willingness to take initiative and problem solve.
5. Must be able to complete NYS LTCOP Certification Training and maintain certification.
6. Must have reliable transportation to travel to facilities throughout Putnam, Rockland, Westchester counties.
7. Bilingual English/Spanish preferred.

JOB/BEHAVIORIAL CHARACTERISTICS:

1. Accuracy – Work is performed carefully and with minimal errors.
2. Attendance – Regularly report to work when scheduled. Returns from work breaks and lunch time prescribed.
3. Attitude – Shows pleasant disposition to callers, consumers, fellow employees and others.
4. Communication – Grasps important information when communicated with and expresses written and/or verbal communications effectively.  Keeps associates and supervisor adequately informed about important issues.
5. Cooperation – Shows willingness to work with others.
6. Courtesy – Actions and words are polite and courteous when dealing with consumers, other employees and others.
7. Dependability – Meets expected deadlines and work standards without constant supervision.
8. Decision making – Demonstrates the ability to arrive at sound decisions or knows when to ask for help.
9. Execution – Ability to implement and follow a project through to the end.
10. Flexibility – Adapts to new or unusual situations or changes without affecting performance of department work procedures.
11. Initiative – Takes steps to commence working on task or project without having to be told to do so.
12. Job Knowledge – Understands the principles, methods and processes needed to perform the job.
13. Listening – Attentive to the concerns, ideas and issues brought up by consumers, fellow employees and others.
14. Perseverance – Shows determination to continue a course of action in spite of difficulties encountered along the way.
15. Tact – Demonstrates careful discretion and diplomacy when dealing with consumers, other employees and others.
16. Quality of work – Demonstrates neatness and thoroughness with minimal amount of errors.
17. Quantity of work – Handles standard amount of work as required by the position.

Email cover letter and resume to:
employment@wilc.org
attention G. Felix in subject line